Help Center

Welcome to the Help Center

Featured portals

  1. DevOps Service

    Welcome! You can raise a request for DevOps Service using the options provided.

  2. Tutor Platform Support

    Welcome! Please use this space to report any issues you may encounter, as well as suggest improvements and new features.

Suggested forms

  • Monitoring Alert / Auto-Detected Incident in DevOps Service

    This is the request type used when the Das Meta monitoring team notices a spike/anomaly, or when an alarm concerns you to raise an investigation request

  • Submit a Support Request in DevOps Service
  • Failing CI/CD Pipelines in DevOps Service

    If your pipeline is failing at any stage, use this request type to launch an investigation

  • Service Has Went Down in DevOps Service

    Unexpected service outage, degraded performance, or critical system malfunction that disrupts operations

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